AcePacket Inc.
may use e-mail addresses you provide us online on AcePacket sites to send you e-mail related to AcePacket products and services or if you have affirmatively indicated a desire to receive additional information. If at any time, you would prefer not to receive further e-mail communications at that e-mail address, please contact Customer Service through the toll free number or e-mail address on your invoice.
AcePacket Inc. ("AcePacket") will not trade, sell, or disclose to any third party any form of customer identifiable information without the consent of the customer (except as required by subpoena, search warrant or other legal process or in the case where failure to disclose information will lead to imminent harm to the customer or others). This includes information derived from registration, subscription, and use of the AcePacket service.

Collection / Use of Information AcePacket shall collect and use customer identifiable information for billing, provisioning of service, to solve problems associated with service, and to inform customers of new products or services that will better meet their needs. AcePacket will use customer identifiable information to market products and services to the customer, but will not disclose or make available any customer identifiable information to any third parties seeking to market products. If a customer chooses not to participate in direct marketing of new products and services from AcePacket, that customer's information will not be used for the purpose of marketing new products.

Security AcePacket has invested and deployed a wide variety of technology and security features to ensure the privacy of customer information on its network. In addition, AcePacket has implemented strict operations guidelines to ensure customer privacy is safeguarded at every level of its organization. AcePacket will continue to revise policies and implement additional security features as new technologies becomes available.

Communications AcePacket will not read, listen to or disclose to any third parties private e-mail, conversations, or other communications that are transmitted using AcePacket services except as required to ensure proper operation of services or as otherwise authorized by law.

Unlawful Activity AcePacket may use customer identifiable information to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of service or network integrity or otherwise violate AcePacket's Service Level Agreement.

Account Information AcePacket will do its best to honor requests from customers for account information, for example, name, address, company, or billing information. The customer is responsible for ensuring that the information on file with AcePacket is current and accurate.

Children's Privacy Policy AcePacket does not sell products or services for purchase by children. AcePacket does not knowingly solicit or collect customer identifiable information from children or teenagers under the age of eighteen. In addition, AcePacket will not knowingly link to any third party web site that solicits or collects customer identifiable information from minors. If you believe that a minor has disclosed personally identifiable information to AcePacket, please click here to contact us at so that the information can be removed.

AcePacket Spam Policy AcePacket has zero tolerance for spam. Spam complaints will be dealt with seriously and can result in losing AcePacket privileges. AcePacket Spam Policy

E-mail: privacy@acepacket.com
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